FAQ
You can find the Abandon Carts under WooCommerce > Abandoned Carts > Abandoned Orders page. All the plugin settings, including list of Abandoned Carts...
Thu, 12 Apr, 2018 at 7:19 PM
Our plugin considers the cart as abandoned when the user adds a product to the shopping cart but leaves the website without completing the purchase. The car...
Thu, 15 Oct, 2020 at 12:40 PM
You will find all the Abandoned Cart plugin settings in WooCommerce > Abandoned Carts -> Settings page. They are divided into 4 categories, namely Gen...
Sun, 18 Oct, 2020 at 12:17 AM
When you add or edit an email template, it has a setting "Enter coupon code to add into email" where you can enter a coupon code that you have cre...
Thu, 15 Oct, 2020 at 2:24 PM
When an order is recovered, we do change the order status from Abandoned to Recovered and the Recovered order status is showing in green on the Abandoned Or...
Thu, 15 Oct, 2020 at 2:25 PM
Yes, you can see which email templates are sent and to whom it has sent in the "Reminders Sent" tab of our plugin. You can view which customers ha...
Sun, 18 Oct, 2020 at 12:05 AM
Our plugin uses the Action Scheduler Library to send the abandoned cart reminder emails automatically. This will reduce the dependency on the WP Cron and th...
Sun, 18 Oct, 2020 at 12:11 AM
There are several reasons abandoned cart reminder emails not being sent from your website. First, make sure the setting "Enable abandoned cart emails&q...
Sun, 18 Oct, 2020 at 12:14 AM
Yes, you can setup a manual cron in your server’s administration panel. For example, if you are using cPanel, it has a section Named as "Cron Jobs"...
Thu, 12 Apr, 2018 at 7:37 PM
Yes, we send the dummy data in our test email. We don't have actual data to add in the test email hence we display the customer's name as John, tw...
Sun, 18 Oct, 2020 at 12:19 AM